If you choose to receive texts from us, we use SMS to make your stay smooth and stress-free. You’ll receive timely messages with the details you need for arrival, access, and support while you’re at the property. We’ll also text a link to the guest guide that’s specific to the property you’re staying at. We only message you for booking-related and stay-related updates.
Pre-arrival: booking confirmation, check-in date/time reminders, and a welcome message
Guest guide link: a property-specific online guest guide with house info, how-to instructions, and local recommendations
Access & arrival: property address, entry/door and gate instructions, Wi-Fi details, and parking directions
During stay support: help with lock/access issues, maintenance coordination, and urgent guest assistance
Stay updates: check-out instructions and occasional service notices (as needed)
Message frequency varies by stay. Standard message & data rates may apply.